Cherryhill Orchards

Reviews

• ★ ★ ★ ☆ ☆
  I had a very good experience at Cherryhill last Christmas so decided to come back for a visit this year. However, the experience had been very different. The staff looking after the store were still helpful but understandably less caring due to the amount of customers. Nevertheless, it was not as bad as the people who controlled the traffic outside (not sure if they're part of Cherryhill regular staff). The traffic controllers were just plain rude and treated customers who intended to go in as if they were beggars instead of customers (at least that was how we felt). Cars driving by were yelled at with messages like "closed, it's closed, they won't let you in!" from far away, without a clear explanation of why or when it would be opened again. They even refused people who parked their car elsewhere and walked in, even when we explained that we were not here to pick and just to purchase some. Instead, it could be just a very simple explanation like "I'm sorry the car park is full but if you could come back in 30mins or so we will see if we can fit you in", and let the customers who walk in to wait in a line near the shop, not in the pavement near the gravel road!, like any other busy shopping places. This behaviour was noticeably worse when directing towards non-Caucasian customers, so we can't help but think there was some underlying racism issue (we never experienced any racism when visiting Cherryhill last year, so it was very unfortunate). However, we still like your cherries and hope the management will be better next time!
  By Marie Cho, September 13, 2016

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